Privacy Policy for Keltic Creative

Effective Date: 24 April 2025

At Keltic Creative Limited, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.kelticcreative.ie, purchase our products, or interact with us in any other way.

We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and any applicable Irish data protection legislation.

 

1. Who We Are

Keltic Creative
Registered in Ireland
Email: info@kelticcreative.ie
Website: www.kelticcreative.ie

We sell printed artwork and printed products, with fulfillment through third-party printing service Printify, via our online store powered by WooCommerce.

 

2. What Information We Collect

When you visit our website or place an order, we may collect the following types of information:

a) Personal Data

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment providers)

b) Technical Data

IP address
Browser type and version
Time zone setting and location
Operating system and platform
Device type

c) Usage Data

Pages viewed
Time spent on site
Referral sources
Clickstream data

 

3. How We Use Your Data

We use your data to:
Fulfill and deliver your orders
Provide customer service and support
Improve our website and services
Comply with legal obligations
Send order updates and, with consent, marketing emails

 

4. Sharing Your Data

We may share your information with:

Printify (to fulfill and ship your orders)
WooCommerce and related plugins (to manage your orders and store data)
Payment processors (e.g. Stripe, PayPal – we never store full payment information)
Delivery services (to ensure shipping and tracking)
IT and hosting providers (for data storage and website functionality)

All third-party service providers are required to process your data securely and in accordance with GDPR.

 

5. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

Contractual necessity: to process and deliver your order
Legal obligation: to keep records for tax and compliance
Legitimate interests: to improve services and prevent fraud
Consent: for marketing communications (you may withdraw at any time)

 

6. Data Retention

We retain your personal data only as long as necessary:

Order and account information: up to 6 years (for tax and accounting)
Marketing data: until you withdraw consent
Technical data: typically anonymized and retained for site analytics

 

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccuracies
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent (for marketing or cookies)

To exercise any of these rights, please contact us at info@kelticcreative.ie.

 

8. Cookies and Tracking

Our website uses cookies to:

Enable core site functionality
Analyze site traffic via services like Google Analytics
Track affiliate or marketing campaigns

You can manage cookie preferences in your browser settings or via our cookie banner when you first visit the site.

 

9. Data Security

We implement appropriate technical and organizational measures to secure your personal data. Our website uses SSL encryption, and we work only with GDPR-compliant third-party services.

 

10. International Transfers

While we are based in Ireland, some services (e.g. Printify, payment gateways) may process data outside the EEA. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

 

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Keltic Creative
Email: info@kelticcreative.ie
Website: www.kelticcreative.ie

You also have the right to lodge a complaint with the Data Protection Commission in Ireland at www.dataprotection.ie.